This is my first time to use Data Analytics tool to figure out a solution to a problem.
I have a table with following columns Person ID, Person Name, Note ID, Note (notes is a free form text where a call representative can enter their comments) Insert User
. I have been given list of key phrases
to be identified from the Note
column. These key phrases are in a sentence format.
Example:
I have to find exact or a similar matching phrase from those notes. The format of my final report would look something like this
I looked into couple of articles related to text matching which suggested options such as
fuzzywuzzy, Doc2vec, Difflib, python-levenshtein
It is all so confusing. Even if I get a starter to pick the best suitable option, I can may be take it from there. Any suggestions? Thank you so much!