This is my first time to use Data Analytics tool to figure out a solution to a problem.
I have a table with following columns
Person ID, Person Name, Note ID, Note (notes is a free form text where a call representative can enter their comments) Insert User. I have been given list of
key phrases to be identified from the
Note column. These key phrases are in a sentence format.
I looked into couple of articles related to text matching which suggested options such as
fuzzywuzzy, Doc2vec, Difflib, python-levenshtein
It is all so confusing. Even if I get a starter to pick the best suitable option, I can may be take it from there. Any suggestions? Thank you so much!