I am analyzing a survey and came across an interesting pattern. Weekday and month seems to have a very high say in the score given by customers. There can be many reasons for this, though it is unexpected, but how can I test whether it is significant?
From the charts Tuesday is by far the worst day to ask the customers, and February is the worst month. Combined it goes crazy…don’t ask the customer anything on Tuesdays in February.. How can I statistically back up or reject these hypothesis?