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I'm using Google prediction API and I need to perform tag categorization for free text. So when I receive a text like "Cant update application" is tagged with #Apps #General #CantUpdate.

My categories exist in 3 different levels.

Level1  Level2  Level3      Description

Apps    General CantUpdate   "Cannot update applications"
Network Wifi    CantConnect  "Cant connect to internet"

I need to perform multiple tag categorization. I was thinking in have multiple lines for this.

Tag     Description

Apps   "Cannot update applications"
General "Cannot update applications"
CantUpdate "Cannot update applications"

Any better idea?

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